(Media release) The International City/County Management Association (ICMA) is pleased to announce that the City of Cartersville is being recognized for superior performance management efforts with a Certificate of Excellence from the ICMA Center for Performance Measurement™ (CPM). It is among 21 jurisdictions receiving such an honor this year.
"The certificate program is one of the pillars of CPM," says Michael Lawson, director of CPM. "Through our certificate program, local governments are recognized for their exceptional commitment to continuous learning and improvement. The criteria on which the certificates are based serve as a checklist of effective, results-oriented management practices."
The certificate program assesses a local government's performance management program and encourages analysis of results by comparing to peers and gauging performance over time. Performance management aids in cost reduction, program prioritization, and quality improvement. It also encourages accountability and transparency.
Criteria for the Certificate of Excellence include:
the reporting of performance data to the public through budgets, newsletters, and/or information provided to elected officials
data verification efforts to ensure data reliability
staff training
use of performance data in strategic planning and operational decision-making
sharing of performance measurement knowledge with other local governments through presentations, site visits, and other networking
commitment to tracking and reporting to the public key outcomes
surveying of the both residents and local government employees
effective and timely reporting
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