Pictured, left to right: Phoebe Stieber, 2010 GHA Hospital Hero and Chuck Adams, FACHE, GHA Chairman.
Stieber was nominated for the award by one of her employees and was selected based upon her leadership qualities as well as her tireless and unselfish service to her community.
As vice president of quality resources, Stieber is responsible for the oversight of quality and regulatory processes for the hospital. Having worked in this field for a number of years, she knows what it takes for the hospital to meet high quality standards. Her hard work has ensured that the hospital achieves high scores in quality measures, including 100 percent on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS), a nationalized, standardized, publicly reported survey of patients' perspectives of hospital care. "Phoebe Stieber has enhanced our quality standards efforts at Cartersville Medical Center and she certainly deserves much credit for our hospital's success with consistently high quality measures," said Keith Sandlin, CEO of Cartersville Medical Center.
What Stieber does outside her job duties is also exceptional. She is known around the hospital as the person who will do anything to help anyone. Many times, she is seen in the hallway, her arm around the family member of a patient, asking if she can do anything to ease their worries. She shows equal compassion to fellow employees, providing food to staff that may have missed cafeteria open hours during a busy work day.
Stieber also finds time to share her talents in the community. She is a member of the board of directors for a local homeless shelter. She has worked with the shelter for several years, organizing many meal deliveries from the hospital. She is also on the front lines when it comes to serving food to the hungry. "Aside from Phoebe's outstanding accomplishments in her job duties, she is also a very kind-hearted person, positively affecting so many people," said Sandlin.
"Phoebe Stieber has not only brought high quality standards to her hospital, but she has also brought warmth, compassion, and kindness to patients and employees," said Joseph Parker, president of GHA. "We are thankful for the services she provides. She is an ideal recipient of this award."
GHA's Hospital Heroes Awards are presented every year to 10 individuals who display outstanding service to the health care field; in addition, one individual is presented with a Lifetime Achievement award, signifying at least 30 years of service.
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